Home » Press Release: CareWhen Empowers Home Care Agencies in the Cloud

Press Release: CareWhen Empowers Home Care Agencies in the Cloud

CareWhen, by August Systems, Empowers Home Care Agencies to Manage their Business in the Cloud using Microsoft Azure cloud technology.


Spokane, WA 10/22/2015 - August Systems Inc. announces the release of CareWhen, a fully-featured, private duty home care scheduling and agency management application.  It provides agency administrators with real-time information about services being performed by caregivers in the field.  Direct text, email, and internal messaging communication channels between the agency, caregivers and clients provide consistent and exceptional customer service.  The CareWhen Dashboard provides key agency metrics to effectively manage and grow the business.

Harnessing the power of Microsoft Azure, CareWhen is accessible by any web based computer, tablet, or mobile device.  Agency administrators are no longer tied to the office when changes need to be made.  Caregivers can directly access the system to view scheduled work, get directions to the client location, document completed task assignments or communicate with agency administrators.  Clients can access the system to view their upcoming visits, get information about their assigned caregiver, or communicate directly with the agency.

“CareWhen was so easy to learn and it’s easy to use.  All of our staff feel CareWhen is intuitive and follows their daily work flow,” says Lynn McFadden, President, Independence Home Health.

CareWhen seamlessly integrates with our Clockwork telephony application to satisfy Electronic Visit Verification requirements now required in many states.  The CareWhen mobile application uses GPS technology to match the current location of the caregiver with the home address of the client.

“Delivering a home-care scheduling application -- one that could provide caregivers with access to their schedules from anywhere -- was essential to the success of August Systems,” said Venkat Gattamneni, Group Product Marketing Manager, Microsoft Azure. “The company saw ways it could take advantage of mobile adoption in the field, and it was also watching the agencies it supported begin to shift away from managing their own IT environments.  By hosting CareWhen on Microsoft Azure, even small agencies can now leverage the power and stability of state of the art networks and data center environments.”

 Azure and industry standard SQL Server architectures provide CareWhen users with outstanding performance and reliability.  Capabilities such as server performance scalability and geographic redundancy provide users with confidence that the system will be available 24/7.  Agency owners are free from the IT administrative burden of traditional software applications, allowing them to focus on growing their business.   

Founded in 1995, August Systems is independently owned and operated out of Spokane, Washington.  August Systems provides proven systems and outstanding support for Private Duty Home Care, Home Health, and Hospice Agencies.  The flagship Visit Wizard and Clockwork products are known to be flexible and robust.  The next generation web based CareWhen product was founded on everything learned from home care clients over the past 20 years.

Read the Case Study at Microsoft's Channel 9

For more information on August Systems or CareWhen, visit www.august-systems.com, contact sales@august-systems.com or call (509)468-2988.