Home of CareWhen & Visit Wizard for Private Duty Home Care, Medicare Certified, and Hospice agencies
Remain in touch with your office even when you are in the field.
Because CareWhen is 100% web-based, you can access every home care scheduling function from anywhere.
Be productive in the field
As a home care agency manager, you like to spend as much time as you can in the field. Now your time in the field can be even more productive.
Work from home
Working from home can be liberating when the family needs you, or you need "think" time away from the office. With CareWhen, all your work information is always with you.
Client Database: Access a variety of information about your caregivers, including their visit history.
Caregiver Database: Access a variety of information about your caregivers, including their visit history.
Scheduling: Assign visits by matching client needs to caregiver availability and skills. Easy to use, flexible, color-coded with alerts, texting and more ensures no visit is missed.
Full-cycle Text Notification: Notify all eligible caregivers when an assignment opens and when it closes.
Electronic Visit Verfication (EVV): EVV. Using a telephone or mobile device (GPS), let caregivers clock in/out and report on assigned tasks from client's home.
Late Alerts: Receive an alert if a caregiver does not clock in on time.
User Portals: For caregivers and clients. Provides schedule and other info.
Mobile Device Access: Access visit schedules, clock in/out (with GPS verify), record tasks, and more!
Care Plans: Generate client-specific care plans • Enter tasks and frequencies • View online and or print
Electronic Billing: You can review, approve and create your claims file all from CareWhen, avoiding manual data entry and all the errors it entails. (UB04, 1500)
Payment Posting: CareWhen automatically posts Medicaid payments from Electronic Remittance Advice files against corresponding claims, so you can make sure that all claims get paid.
Geographic Zones: Segment your service area. Use one system to manage multiple homecare agency offices.
Notes and Reminders: Keep notes of conversations, etc. for future reference. Set reminders and get alerts.
Internal Messaging: Communicate internally with CareWhen users. Broadcast messages, interact with message threads.
Electronic Documents: Save scanned documents such as licenses, and access them online.
Agency Dashboard: Get quick summaries of daily activity and open actions.
Summary Reports: Manage home care more effectively with activity reports that include totals and averages.
Report Download: Save summary reports for offline use in PDF or Excel format
Data Export: Export data for invoicing and payroll to your accounting software, e.g. Quick Books.
Download Mobile access apps (requires CareWhen service):