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Visit Wizard For Hospice

Managing a Hospice is different from managing a Private Duty or Home Health agency, therefore, demands appropriate capabilities. We provide them with multidisciplinary scheduling, Medicare billing, care plans, and charting—all specially designed for hospices. You can also add other, more standard functions, like Reporting-by-Phone and Payroll export.

Key Features

Scheduling: • Maintain employee and patient data • Schedule visits • Hospice Billing • Reporting

How you use it 

  • Track demographic information about all caregivers, including volunteers and the clergy.
  • Track patient needs and preferences, along with demographic and insurance information.
  • Schedule the activities of the care team, including periodic visits.
  • Schedule Bereavement follow-ups.
  • Schedules are color coded to indicate their status.
  • Print visit calendars for patients, caregivers, and family.

How you benefit 

  • All patient and caregiver information is at your fingertips, a big time saver.
  • Your management of Hospice care teams is thorough and professional.
  • Your patients receive the attentive care that they should.
  • Your agency is viewed favourably by family members and others.

Hospice Billing: • Electronic Hospice billing • A/R  • Revenue/expense reporting

How you use it 

  • Automatically generate per diem and continuous-care charges.
  • Handle multiple per diem rates, as permitted by Medicare.
  • Send claims electronically to Medicare.
  • Post payments by line item, by month, by claim, or as received.
  • View A/R reports, in summary or detail format.
  • View a breakdown of costs and revenue by patient.

How you benefit 

  • Medicare Hospice claims can be filed promptly and accurately. Protects your revenue and cash flow.
  • You have complete flexibility in how you want to track A/R. Your statements will always show the correct amounts due.
  • You will know exactly how much you are billing and how much you are receiving, on patient by patient basis. Just keeping tracks inevitably improves margins.

Reports: • Comprehensive Hospice reporting • Select time intervals • Print and save results

How you use it

  • Obtain a bird's-eye view of your business.
  • Monitor a variety of performance measures.
  • View, Print, or email reports and schedules

 

How you Benefit

  • Reports allow you to manage your hospice agency more effectively.
  • You can spot business trends and trouble areas.
  • We continue to add reports, reflecting the business practices of successful agencies.

EVV, Telephony: Monitor visit status in real time • Voice messaging for employees and volunteers 

How you use it 

  • Care team members use the phone to record arrival and departure.
  • Visit status is instantly updated.
  • Care team members can leave voice messages for you.
  • You can record voice messages for the care team members.

How you benefit 

  • You can stay on top of the patient's care, whether clinical, pastoral, or social.
  • Communications with the care team are improved.

Payroll Export: • Determine hours, pay rates, and overtime for your payroll system

How you use it

  • Use existing schedule and rate information for payroll capture.
  • Track contractor hours in the same way as employee hours.
  • Keep track of overtime and expense reimbursements, etc.
  • Export payroll capture data to third-party software or service.

How you benefit

  • No need to total up the hours and look up the rates to calculate gross pay amounts. Saves work. Prevents errors and omissions.
  • Accurately determines the employee's total pay and expenses due, so there are fewer payday-related complaints.

 

Staff Tracking: • Keep track of important reminders for every employee

How you use it

  • Keep track of anniversary dates.
  • Print reminder reports for Hospice managers and employees.
  • Mail or email customized reminder letters to employees.
  • Track in-service hours and CE credits.

How you benefit

  • Employee reviews are not missed, and professional license renewals are done on time. Improves morale. Assures HR record compliance.
  • Makes employees responsible for their own HR records.
  • You can schedule in-house training and send employees to outside CE sessions. Assures agency compliance and employee proficiency.

 

Assessments: Standard and customized Hospice assessment

How you use it 

  • Patients assessments arranged by major categories.
  • Customized categories to add your assessment items.
  • Integrated with Diagnostics and Medications, as well as Hospice Charting.

 

How you benefit 

  • Easy and efficient to use.
  • Insures quality of care by tailoring the assessment process to your preference.
  • Your QA staff can confirm field data, to achieve accurate documentation.
  • Consistent and accurate clinical records create a valuable repository for future reference.

DXS & Meds: Document patient diagnoses and medications

How you use it 

  • Patient's demographic information automatically flows to Dxs & Meds.
  • Patient's meds automatically flow to Drug Interactions function.
  • Contains prebuilt and user definable lists for quick and acurate data entry.
  • Edit or print (on plain paper) Dxs and Meds on demand.

 

How you benefit 

  • Creates a complete clinical record for the patient.
  • Allows you to modify Dxs and Meds as needed.
  • Saves time. Prevents errors.

Care Plans: Generate patient-specific plans • Enter tasks and frequencies • View and print

How you use it

  • Design custom plans for individual patients or as standard service offerings.
  • Enter tasks quickly, whether for one-time service or repeat occurrence.
  • Completed care plan tasks can be entered via Electronic Visit Verification (Telephony), by hospice  aides at the end of each visit.
  • Compare shift reports with care plans, to monitor compliance.
  • Print care plans for clients and aides.

     

How you benefit

  • You gain competitive advantage by offering and delivering personalized care.
  • By providing care plans in writing, and verifying that they are met, you insure patient satisfaction and employee diligence.
  • Quality of care brings rewards in revenue and profit.

Hospice Charting: Assessment-based care plans  • Patient-specific flow sheets  • Efficient data entry

How you use it

  • Care Plans: All Assessment abnormals are inserted automatically into the care plan. Each active problem requires goals and interventions. Clinical Pathways may be used in care planning.
  • Primary Charting: Clinicians chart by exception using patient/visit-specific flowsheets. Flowsheets include lots of helpful information for the clinician.
  • Patient Records: Clerical staff can update patient records from completed flowsheets.
  • Remote Access: Authorized staff can access patient records on line.

 

How you benefit

  • Quality of care: Complete patient history assists in delivery of quality care. Clinical pathways help monitor and improve your effectiveness.
  • Clinician productivity: Since paperwork is minimized, clinicians are free to care for patients. Detailed flowsheets eliminate the need to call the office for patient's clinical and demographic information.
  • Office Efficiency: Patient records are complete, organized, and accessible online; clinical oversight staff doesn't have to search through paper charts for records. Since many users can access and update the data simultaneously, no one is inconvenienced.

Point-Of-Care Charting: Access/synch patient records remotely  • Chart offline anywhere  • Optionally, chart online

How you use it 

  • Before leaving home, your clinician downloads the patient information needed for the day into a Windows tablet or portable computer.
  • The clinician can view and update patient information anywhere, without an internet connection. Patient charts, assessments, and doctor's orders can all be updated.
  • The updated information is synched back to the system when the clinician is back on the internet.
  • You can also chart online, directly on the system.

How you benefit 

  • You achieve cost savings and efficiency by eliminating printed flowsheets. Data entry errors are minimized.
  • Clinicians can spend more time in the field because daily office visits become unnecessary.
  • Point-of-care charting can be accomplished without a costly cell-phone data plan, because our solution does not require a live internet connection.

Drug Interactions: • Prescription/over-the-counter/herbs  • Risk ratings  • Patient leaflets  • Lexi-Comp database

How you use it 

  • Access from any networked or point-of-care computer. The information you receive comes from Lexi-Comp.
  • Include over the counter drugs and herbs.
  • Obtain interaction information, rated according to risk.
  • Generate easy to use leaflets for patients, written in a question-answer format.
  • Automatically retrieve patient's medications from Dxs & Meds function.
  • Automatically add drug interaction information to a patient's chart.

 

How you benefit 

  • Your clinicians can view and print the valuable information they need, instantly, even from the field, to provide high quality care.
  • You can develop standard procedures based on risk rating, allowing clinicians to focus on what’s important.
  • Personalized leaflets reduce the likelihood of confusing one patient’s information for another’s.
  • You can obtain comprehensive analysis, plus maintain complete and accurate clinical records, with minimum data input.

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